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The Conquerordinary.com Team.
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Shipping Policy

ConquerOrdinary.com‘s commitment to its customers has been a major contributor to our high-quality shipping transactions.

We work with many manufacturers and wholesalers, hence, delivery time and shipment availability may vary from one product to the next. However, the vast majority of our merchandise is shipped via UPS, FedEx, USPS or DHL Ground within 3-5 business days of order placement. Please contact us in advance to confirm accurate shipping costs if you desire to ship an item outside the United States (including Alaska & Hawaii). Some of our hand-crafted items require 2-6 weeks for production time, hence, please refer to the product listing page or Contact Us for your interested item if you have any questions regarding shipping restrictions and product availability limitations.

NOTE: SHIPPING ADDRESS VARIES DEPENDING ON WHERE ORDER SHIPS FROM

 

SHIPPING RATES

Shipping costs are retrieved by placing the item in the shopping cart and proceeding to checkout. You do not need to actually place an order during this step. The shipping prices are for the 48 contiguous United States. Alaska and Hawaii need to be calculated manually, via support ticket request. By default, we typically charge below published UPS/FedEx rate fees based on product weight, zip code origin, and delivery address. Certain products may have shipping costs that are calculated via “flat rate”. Oversized items, such as furniture, may need to be manually calculated. Our international shoppers (from Ghana and most of the West Africa sub-region, excluding Nigeria) may need to have their shipping fees calculated manually.

Our orders can be tracked just by the click of a button on our website, as we display tracking info at order history page.

When combining multiple manufacturer brands and products within a single order, please be reminded that shipping calculations will combine total product weight to determine delivery cost for identical manufacturers and zip code origins only. If a single order contains a combination of Free/Flat Shipping items + UPS/FedEx Rates merchandise, the fastest available ship method will be Ground for UPS and/or FedEx (due to the nature that Free and Flat Rate shipping inventory always ships via ground rate of delivery).

FREE SHIPPING offers are valid only for deliveries inside the U.S. 48 contiguous states. Additional costs may apply for deliveries to Alaska and Hawaii. To determine these costs, please Contact Us either by phone, email, fax or via live chat.

SIGNATURE REQUIRED DELIVERIES

For certain product lines, Conquer Ordinary requires signature on delivery to minimize potential delivery fraud. If the receiving party (i.e. our customer) waves the signature required for order delivery, Conquer Ordinary takes no financial responsibility for the “lost package liability”. If a signature waiver is required, Conquer Ordinary will need said statement written and emailed to us using a verified customer email address on file. It can also be stated within order comments for any specific transaction. Verbal notification will not be accepted. Please note that Conquer Ordinary does not offer signature on delivery for shipments unless specified above.

ORDER SHIPMENT PROCESSING EXCEPTIONS

The following manufacturer brands have unique shipping & return policy exceptions as noted: